In your package you will find a form with all the information you need for any replacement or a return. The product must be unused and price tags/labels should be left intact. If you want to change an article, for example to a different size or color, you can do so by simply returning the goods to us and order a new on nicojoli.com. Do not write a request for a change in the return package since the requested goods might be sold out when your package arrives to us. Place the product in its original box and then add the product and the completed return form in its original packaging. Here you can use the outer packaging you received or other suitable packaging.
You have 14 days to return or change from the day you receive the shipment. It is free to return the goods to us. We will pay the shipping.
c/o MOAB Gruppen
Ellen Keys Gata 60
129 53 Hägersten
As soon as we have verified your return, the money for the returned goods will be refunded to you.
If you made your payment by credit card, the money for the returned goods is to be returned to your bank account.
If you paid with invoice you should contact us first.
When changing to/ordering a new item you must make a new purchase. You can't have a previously made payment in store.
Nicojoli follows the general recommendations of the board.
If you wish to return a product, please contact us at firstname.lastname@example.org and let us know what is wrong with the product.
Errors must be submitted within a reasonable time from the date you discovered, or ought to have discovered the defect. The warranty for a product expires, in any case, after 3 years. It is only the original customer who has the possibility to complain and claim a return to Nicojoli AB. If a product is purchased second hand, a valid warranty is only via the manufacturer.